SimpleRuns Privacy Policy

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Effective Date: 01-April-2024

Welcome to SimpleRuns! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our SAAS-based mobile app that connects drivers and service providers with companies that need their services (hereinafter referred to as the "App"). This privacy policy also applies to our website and associated software used by us.

Please take a moment to read this Privacy Policy carefully to understand our practices regarding your personal information.

Information We Collect

a. User Information: When you create an account or use our App, we may collect personal information such as your name, email address, phone number, and profile picture, licence card number, licence number, licence expiry date, etc

b. Location Information: We may collect your location information while you use the App to facilitate services like finding nearby drivers and service providers. You can manage location permissions through your device settings.

c. Transaction Information: We collect information related to transactions you make through the App, such as payment details and history.

d. Device Information: We collect information about the devices you use to access our App, including device model, operating system, and unique identifiers.

e. Log Data: We automatically collect log data, which may include your IP address, browser type, pages viewed, and interactions with the App.

f. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience and collect additional data about how you use the App.

How We Use Your Information

We use the collected information for the following purposes:

a. To provide and improve our services, including matching drivers and service providers with companies that require their services.

b. To process transactions and payments securely.

c. Transaction Information: We collect information related to transactions you make through the App, such as payment details and history.

d. To personalize your experience and offer tailored content.

e. To monitor and analyze App usage, diagnose technical issues, and enhance security.

Information Sharing

We may share your information with:

a. Service Providers: We may share your information with third-party service providers who assist us in operating the App, such as payment processors and cloud hosting services.

b. Business Partners: We may share information with business partners who offer services through our platform, as required to facilitate your transactions.

c. Legal Compliance: We may disclose your information to comply with legal obligations or protect our rights, privacy, safety, or property.

Data Security

We take security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Despite our best efforts, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You can:

a. Access, review, and update your personal information through your account settings.

b. Opt out of receiving promotional emails.

c. Adjust location sharing settings on your device.

App / Website Usage and Cookie Policy

When you use and access our website/app, we may gather personal information about you. While we do not utilize browsing information to personally identify you, we may record specific details regarding your website interaction. This information includes the pages you visit, the date and time of your visits, and the internet protocol (IP) address assigned to your computer/mobile.

In addition, we employ "cookies" and similar tracking technologies on our website to enhance your browsing experience and remember your preferences. Cookies are small files that store information on your computer, television, mobile phone, or other devices. They allow the entity that places the cookie on your device to recognize you across different websites, services, devices, and browsing sessions. Please be aware that if you disable cookies through your internet browser, our website may not function as intended.

Furthermore, cookies may enable us to collect data that could include personal information. For instance, if a cookie is linked to your account, it will be treated as personal information under the Privacy Act. We will manage any personal information obtained through cookies in the same manner as all other personal information, as described in this Privacy Policy.

By using our website, you agree to the terms outlined in this Website Usage and Cookie Policy. If you have any questions or concerns regarding this policy or the handling of your personal information, please refer to our comprehensive Privacy Policy or contact us using the provided contact information. Thank you for entrusting us with your information.

Links

Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we are not responsible for the privacy practices of, or any content on, those linked websites, and have no control over or rights in those linked websites. The privacy policies that apply to those other websites may differ substantially from our Privacy Policy, so we encourage individuals to read them before using those websites.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes through the App or other means.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Your Contact Information

By using our App, you agree to the terms outlined in this Privacy Policy. Thank you for trusting SimpleRuns with your information.